Terms of Service

1. Acceptance of Terms

By accessing and using the Botanic Bath website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our website.

2. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Prohibited behavior includes:

• Harassing or causing distress or inconvenience to any person
• Transmitting obscene or offensive content
• Disrupting the normal flow of dialogue within our website
• Attempting to gain unauthorized access to our systems or data

3. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, pricing, or other content on our website is accurate, complete, reliable, current, or error-free.

If a product offered by Botanic Bath is not as described, your sole remedy is to return it in unused condition within 30 days for a refund.

4. Orders and Pricing

All orders are subject to acceptance and availability. We reserve the right to:

• Refuse or cancel any order
• Limit quantities on any order
• Discontinue any product at any time

Prices are subject to change without notice. All prices are in GBP (£) and include VAT where applicable.

5. Payment

We accept payment through Stripe, a secure third-party payment processor. By placing an order, you agree to:

• Provide accurate and complete payment information
• Pay all charges incurred
• Authorize us to charge your payment method

6. Shipping and Delivery

We ship to addresses within the United Kingdom. Shipping times and costs vary depending on your location and chosen shipping method.

We are not responsible for delays caused by shipping carriers or customs. Risk of loss and title for items pass to you upon delivery to the carrier.

7. Returns and Refunds

We accept returns of unused products within 30 days of purchase. To be eligible for a return:

• Products must be unused and in original packaging
• You must contact us within 30 days of delivery
• You are responsible for return shipping costs

Refunds will be processed within 7-10 business days of receiving your return.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Botanic Bath and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Botanic Bath shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products.

10. User Accounts

When you create an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

11. Product Disclaimer

Our products are for external use only. While we use natural ingredients, individual results may vary. We recommend:

• Conducting a patch test before first use
• Discontinuing use if irritation occurs
• Consulting with a healthcare professional if you have skin conditions

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the modified terms.

14. Contact Us

If you have questions about these Terms of Service, please contact us: